Research supplement
Police Non-Emergency Call Intake
An indexed report on the voice system answering La Mesa's police non-emergency line: what it does, how the project developed, and why La Mesa put it into service.
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Request a copyWhat it contains
- A plain-language map of call-taking, routing, transfer, and dispatch.
- The project chronology, ownership, workload, and public-reaction record.
- How La Mesa says the system should improve service and preserve dispatcher capacity.
- A complete source record.